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Privacy Policy

This Privacy Policy is intended to enlighten you about the way we handle personal information. We strictly adhere to regulations pertaining to data privacy, as your privacy is critically important to us.

Contact for Data Privacy Matters

For queries concerning our data privacy measures, how we manage your personal information, or to safeguard your data privacy rights, you may reach out to us and our Data Privacy
ePrivacy GmbH

Represented by Prof. Dr. Christoph Bauer

Burchardstrasse 14, 20095 Hamburg

For data-related queries, please communicate with us at privacy (at) cleverclx.com. For particularly sensitive matters, it is advised to contact our Data Privacy Specialist via postal mail due to potential email security risks.

Types of Personal Information Collected

The term ‘personal information’ refers to data that can identify or could potentially identify individuals. The kinds of personal information we collect are as follows:

Your contact details (name, address, email, phone number)

Records of your communications with us

Log files tracing your visits to our website

Web identifiers like cookie IDs, IP addresses, and advertising identifiers

Cookie Usage

Cookies are simple text files with identification numbers, stored on your computer upon visiting our website. Cookies are not harmful; they are not executable software but basic files.

You can manage cookie preferences via your web browser settings. Disabling cookies might restrict the full functionality of our website. It is possible to delete existing cookies at any time using browser settings or additional software.

We and our advertising partners may place third-party cookies on your computer to enhance the user experience.

We only deploy necessary cookies on your device without requiring consent. For all other cookies, your permission is needed.

Different cookies serve various purposes and may be set by third parties who contribute to our website. You can alter or revoke your consent at any time through the cookie statement on our website.

Session Cookies: These cookies expire when you close your browser and enable functionalities like video and audio playback as well as temporary storage of your inputs.

Persistent Cookies: These cookies continue to exist after you’ve closed your browser and can store user preferences and analyze user interactions with our site. They are automatically deleted after their respective expiration period.

Objectives for Data Processing

We process your information for several purposes, including:

Corresponding with you

Marketing activities

Quality checks and data analysis

Enhancing and fine-tuning our services and website

Service improvement initiatives

Legal Framework for Data Processing

We operate under the following legal grounds for data processing:

Your explicit permission as per Article 6(1)(a) GDPR

Our legitimate business interests according to Article 6(1)(f) GDPR.

Contact for Data Protection Matters

Should you have any queries regarding our data protection measures, how we handle your personal data, or if you wish to exercise your rights as a data subject, you may reach out to us and our data protection specialist at:

Data Protection Specialist

ePrivacy GmbH

Represented by Prof. Dr. Christoph Bauer

Große Bleichen 21, 20354 Hamburg

 

For any questions or concerns about your data, you can reach us at privacy (at) cleverclx.com. For secure communication, especially in sensitive matters, please use postal mail as email communication can have security risks.

Definition of Personal Information

Personal information refers to any data related to an identifiable or identified person. The types of personal information we collect include:

Your contact details (e.g., name, mailing address, email, phone number)

Communication history between you and us

Records of your website visits via log files

Digital identifiers (e.g., cookie IDs, IP addresses, advertising IDs)

Cookie Usage

Cookies are text files containing identifiers that are downloaded to your computer when you use our website. These files remain on your computer to facilitate user authentication during subsequent visits. Cookies are harmless and are not executable programs.

You can manage cookie settings or deactivate them through your web browser. Note that some functionalities of the website might be affected if cookies are turned off.

For cookie management, you can modify or revoke your consent anytime via our website’s cookie settings.

Types of Cookies

Session Cookies: These are temporary cookies deleted when you close your browser. They help enhance user experience by storing temporary data.

Persistent Cookies: These remain on your device even after you’ve closed your browser. They store user preferences and contribute to website analytics. The cookies expire automatically after a certain period.

Data Processing Objectives

We handle your data for correspondence, marketing, quality control, statistical analysis, website and service optimization.

Legal Grounds for Data Processing

Your consent (Article 6(1)(a) GDPR)

Our legitimate business interests (Article 6(1)(f) GDPR)

Legitimate Business Interests

Our legitimate interests for data processing include enhancing our services, maintaining system security, conducting statistical analysis, marketing activities, secure data storage, and service provision, among others. Providing your data is voluntary unless specifically stated otherwise.

Data Origination

We do not source your data from external parties.

Data Retention Period

Until consent withdrawal, for data processed on the basis of consent

For the duration of our contractual relationship, for contract-related data

Until your interest for data deletion surpasses our legitimate interest in retaining it

As long as legal retention periods mandate

To modify or delete your existing personal information, contact us at privacy (at) cleverclx.com. Request processing may take up to 30 days.

Data Sharing and Third-Party Services

We collaborate with various service providers who may have access to your data:

Facebook and Facebook Custom Audiences:

We utilize Facebook Custom Audiences for marketing purposes. For more information on Facebook’s data usage policies, visit: Facebook Data Policy.

Google Services:

We use Google AdWords and Google Analytics to improve our online campaigns and website analytics. For Google’s Privacy Policy, visit: Google Privacy Policy.

Outbrain:

We collaborate with Outbrain to curate content relevant to your interests. For Outbrain’s privacy policy, visit: Outbrain Privacy Policy.

Taboola:

We use Taboola for personalized content recommendations. For Taboola’s privacy policy, visit: Taboola Privacy Policy.

YouTube:

Our site embeds YouTube videos. For Google’s Privacy Policy, visit: Google Privacy Policy.

JWPlayer:

We partner with JW Player for video content. For more on their privacy practices, visit: JWPlayer Privacy.

OneSignal:

We use OneSignal for push notifications. For their privacy policy, visit: OneSignal Privacy Policy.

For any further questions or to modify your personal data, please contact us at privacy (at) cleverclx.com

.Utilization of Personal Data

We may collect and utilize your personal information for several operational objectives, including but not limited to:

Enhancing, maintaining, and individualizing our website, products, and services.

Personalizing your interaction with our website by delivering content, service offerings, and advertising tailored to your interests, which could also appear on third-party platforms and be communicated through email or text messages (with your consent, as mandated by legislation).

Assisting in the safeguarding of our digital and physical assets, including our website, products, services, and database.

Conducting tests, analysis, and research for the refinement of our website, products, and services.

Disclosure of Personal Information

We may share your personal information for operational needs with the subsequent kinds of third-party service providers. As of the last twelve (12) months, we have not traded any personal information.

Your Rights Under the CCPA

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with certain rights related to your personal information. This section outlines those rights and how you can exercise them.

Access and Data Portability Rights

You are entitled to request the disclosure of specific details about the collection and usage of your personal information over the past year. Upon receiving and confirming your valid consumer request, we will supply:

Types of personal data collected.

Business or commercial rationale for collecting such information.

Types of third parties with whom we share your personal information.

Your personal data that we have collected (also known as a data portability request).

Right to Deletion

You have the right to ask us to erase your personal data, subject to certain exemptions. On confirmation of your valid consumer request, we will remove your data from our records, unless an exception applies.

Your deletion request may be rejected under circumstances such as:

Completion of transactions, service provision, or other contractual obligations.

Identification and prevention of security incidents or unlawful activities.

Debugging to identify and rectify errors affecting intended functionalities.

Exercising legal rights, including freedom of speech.

Complying with statutory obligations.

Other lawful internal uses that align with the context in which you provided the data.

To exercise your rights of access, data portability, and deletion, please email us at privacy (at) cleverclx.com referencing this website.

Response Timing and Format

We aim to address validated consumer inquiries within 45 days. If an extension is needed, we will inform you of the reason and extended time frame (up to 90 additional days). The information disclosed will cover the 12 months preceding the validated request. If we cannot fulfill the request, we will state the reasons for non-compliance.

Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

Additional California Privacy Rights

Under California’s “Shine the Light” law, California residents may request details about our sharing of personal information with third parties for direct marketing purposes by emailing us at privacy (at) cleverclx.com.

Contact

For any questions or concerns about this Privacy Notice or our data practices, please contact us at privacy (at) cleverclx.com.

Policy Updates

We reserve the right to amend this Privacy Policy in accordance with changes in our practices.

Effective Date of this Privacy Policy: 22/09/2023